Angel & Co.
I've spent 26 years doing one thing: turning operational chaos into systems people actually use. Not another binder no one opens — real SOPs, SLAs, and workflows built for the way your team actually works, not the way an org chart says it should.
My background spans HR, IT, and operations across nonprofit, agency, and corporate environments — which means I've seen most versions of "this used to work when we were smaller." I don't come in with a rigid framework and force your business into it. I watch how people actually work, listen to what they're not saying in the meeting, and find the one thing everything else is depending on before I touch a single process.
Based in West Michigan, working with professional services firms — real estate, consulting, recruiting — who are ready to stop absorbing operational chaos as a cost of growth.
Start with a Ground Check — a focused diagnostic that tells you exactly what's worth fixing first.